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FAQWorkbook ・ AI ・ Workflow

Workbook

I want to delete a workbook.

Click Delete Workbook from the ... menu in the workbook list, or
click the currently open workbook again to select and delete the desired workbook.

Delete workbook

You can delete multiple workbooks at once.

I want to edit shortcuts.

Coming soon.


AI Agent

I can’t attach files to the agent input.

Only image and PDF files can be attached to the agent.
Please upload Excel files as workbooks.

How should I write prompts?

Enter your desired tasks conversationally in the agent input at the bottom right.
The clearer you write, the more accurate the results.
*Sheet names must be properly entered to avoid errors. (Check if there are any spaces in sheet names)

Agent prompt input
Can I upload Excel files in the chat window?

No, please upload Excel files to the workbook.

Is there a file size limit for attachments?

You can attach files up to 100MB.

I want to see my previous chat history with Gridie.
  1. Click Chat List at the top of the Gridie chat window
  2. You can view, check, and delete your chat history
Chat history

Workflow

My workflow failed to execute.

Please let the Gridie agent know that the workflow failed.
Gridie will fix it so the workflow can work properly.

My workflow stopped while running.

Workflows are interrupted when the workbook is modified during execution.
Please run the workflow again or ask Gridie to run it again.

Can I download and share workflows?

This feature is coming soon. Currently, downloads are not available.

How many workflows can I create?

It depends on your subscription plan. Please check the Subscription page in the app settings for details.

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